---
title: How to allow or edit same doctor appointment limit?
description: If you received a feedback from your patient that they are unable to make multiple appointments under the same doctor, you might want to check on this setting.
---

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3. [Appointment Configuration](https://help.encoremed.io/migration/knowledge/dashboard-guide#appointment-configuration)

# How to allow or edit same doctor appointment limit?

## If you received a feedback from your patient that they are unable to make multiple appointments under the same doctor, you might want to check on this setting.

Your patient might try to make a second or third appointment in the app to plot a year scheduled appointments, but encountered the error below : 

![1.jpg-1](https://help.encoremed.io/hs-fs/hubfs/1.jpg-1.png?width=416&height=309&name=1.jpg-1.png)

**Please follow these steps to enable to making multiple appointments :**

 

**1. Go to the Doctors page and search doctors name then click on the doctor name**

![1](https://help.encoremed.io/hs-fs/hubfs/1.png?width=688&height=165&name=1.png)

 

**2. Click \> setting and change the same doctor appointment limit**   
**Note : 1 means patient can only booked 1 appointment time)**

![3.jpg-1](https://help.encoremed.io/hs-fs/hubfs/3.jpg-1.png?width=688&height=166&name=3.jpg-1.png)

 

**3.Once confirm \> click save**

![3.jpg-2](https://help.encoremed.io/hs-fs/hubfs/3.jpg-2.png?width=688&height=317&name=3.jpg-2.png)

**Kindly advise the patient to book an appointment via :**

- **Web browser**
- **Mobile application**
- **Mobile web application**

- Please make sure that you have the role to access the Doctor settings in Encore Med back office.
- Any changes made should have a mutual agreement & acknowledgement between the Doctor, the department and the hospital internal management.

 

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