---
title: How to call Patient Queue
description: Please follow the steps below on how to call Queue.
---

[Skip to content](https://help.encoremed.io/migration/knowledge/how-to-call-patient-queue#main-content)

English

Show submenu for translations

[Customer portal](https://help.encoremed.io/portal)

![Encoremed-icon.png\]](https://help.encoremed.io/hs-fs/hubfs/Encoremed-icon.png?height=40&name=Encoremed-icon.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Customer portal](https://help.encoremed.io/portal)

 Hello! How can we help you?

- There are no suggestions because the search field is empty.

1. [EncoreMed Help Centre](https://help.encoremed.io/migration/knowledge)
2. [Dashboard Guide](https://help.encoremed.io/migration/knowledge/dashboard-guide)
3. [Queue Management](https://help.encoremed.io/migration/knowledge/dashboard-guide#queue-management)

# How to call Patient Queue

## Please follow the steps below on how to "CALL" Queue.

 

### Step 1: Select Queue -\> Manage Queue![](https://help.encoremed.io/hs-fs/hubfs/image-png-Jul-23-2024-04-34-13-7429-AM.png?width=688&height=299&name=image-png-Jul-23-2024-04-34-13-7429-AM.png)

### Step 2: Select the Service ![](https://help.encoremed.io/hs-fs/hubfs/image-png-Jul-23-2024-04-35-31-5152-AM.png?width=688&height=336&name=image-png-Jul-23-2024-04-35-31-5152-AM.png)

### Step 3: Enter the Room Name![](https://help.encoremed.io/hs-fs/hubfs/image-png-Jul-23-2024-04-38-42-2500-AM.png?width=688&height=264&name=image-png-Jul-23-2024-04-38-42-2500-AM.png) 4\.  The CA should press the "Call" button. ![](https://help.encoremed.io/hs-fs/hubfs/image-png-Jul-23-2024-04-36-52-9146-AM.png?width=688&height=113&name=image-png-Jul-23-2024-04-36-52-9146-AM.png)

- [Welcome to EncoreMed Help Centre!](https://help.encoremed.io/migration/knowledge/welcome-to-encoremed-help-centre)
- [Announcement](https://help.encoremed.io/migration/knowledge/announcement#main-content)

    - [Announcements](https://help.encoremed.io/migration/knowledge/announcement#announcements)
    - [Feature Enhancement](https://help.encoremed.io/migration/knowledge/announcement#feature-enhancement)
- [Dashboard Guide](https://help.encoremed.io/migration/knowledge/dashboard-guide#main-content)

    - [Appointment Configuration](https://help.encoremed.io/migration/knowledge/dashboard-guide#appointment-configuration)
    - [Calendar](https://help.encoremed.io/migration/knowledge/dashboard-guide#calendar)
    - [Notifications & SMS](https://help.encoremed.io/migration/knowledge/dashboard-guide#notifications-sms)
    - [Statistics & Reports](https://help.encoremed.io/migration/knowledge/dashboard-guide#statistics-reports)
    - [Users & Account](https://help.encoremed.io/migration/knowledge/dashboard-guide#users-account)
    - [Institute Settings](https://help.encoremed.io/migration/knowledge/dashboard-guide#institute-settings)
    - [Queue Management](https://help.encoremed.io/migration/knowledge/dashboard-guide#queue-management)
- [EncoreMed Patient App](https://help.encoremed.io/migration/knowledge/encoremed-patient-app#main-content)

    - [Account Management](https://help.encoremed.io/migration/knowledge/encoremed-patient-app#account-management)
    - [Account Accessibility](https://help.encoremed.io/migration/knowledge/encoremed-patient-app#account-accessibility)
- [EncoreMed Hardware](https://help.encoremed.io/migration/knowledge/encoremed-hardware#main-content)

    - [USM DEVICE](https://help.encoremed.io/migration/knowledge/encoremed-hardware#usm-device)
    - [Printer](https://help.encoremed.io/migration/knowledge/encoremed-hardware#printer)
    - [Raspberry Pie](https://help.encoremed.io/migration/knowledge/encoremed-hardware#raspberry-pie)
- [Self troubleshooting & Frequently Asked Questions](https://help.encoremed.io/migration/knowledge/self-troubleshooting-frequently-asked-questions)

# ENCOREMED SDN BHD

Copyright © 2026, ENCOREMED SDN BHD