---
title: Self troubleshooting & Frequently Asked Questions | EncoreMed Help Centre
description: Browse for solutions to the most commonly known problems.
---

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1. [EncoreMed Help Centre](https://help.encoremed.io/migration/knowledge)
2. [Self troubleshooting & Frequently Asked Questions](https://help.encoremed.io/migration/knowledge/self-troubleshooting-frequently-asked-questions)

# Self troubleshooting & Frequently Asked Questions

 Browse for solutions to the most commonly known problems.

- [Unable to receive code via SMS?](https://help.encoremed.io/migration/knowledge/unable-to-get-code-from-sms)
- [Google Chrome : Unable to login to EncoreMed portal?](https://help.encoremed.io/migration/knowledge/google-chrome-unable-to-login-to-portal-heres-how-to-clear-cookies-cache-and-site-data)

- [Welcome to EncoreMed Help Centre!](https://help.encoremed.io/migration/knowledge/welcome-to-encoremed-help-centre)
- [Announcement](https://help.encoremed.io/migration/knowledge/announcement#main-content)

    - [Announcements](https://help.encoremed.io/migration/knowledge/announcement#announcements)
    - [Feature Enhancement](https://help.encoremed.io/migration/knowledge/announcement#feature-enhancement)
- [Dashboard Guide](https://help.encoremed.io/migration/knowledge/dashboard-guide#main-content)

    - [Appointment Configuration](https://help.encoremed.io/migration/knowledge/dashboard-guide#appointment-configuration)
    - [Calendar](https://help.encoremed.io/migration/knowledge/dashboard-guide#calendar)
    - [Notifications & SMS](https://help.encoremed.io/migration/knowledge/dashboard-guide#notifications-sms)
    - [Statistics & Reports](https://help.encoremed.io/migration/knowledge/dashboard-guide#statistics-reports)
    - [Users & Account](https://help.encoremed.io/migration/knowledge/dashboard-guide#users-account)
    - [Institute Settings](https://help.encoremed.io/migration/knowledge/dashboard-guide#institute-settings)
    - [Queue Management](https://help.encoremed.io/migration/knowledge/dashboard-guide#queue-management)
- [EncoreMed Patient App](https://help.encoremed.io/migration/knowledge/encoremed-patient-app#main-content)

    - [Account Management](https://help.encoremed.io/migration/knowledge/encoremed-patient-app#account-management)
    - [Account Accessibility](https://help.encoremed.io/migration/knowledge/encoremed-patient-app#account-accessibility)
- [EncoreMed Hardware](https://help.encoremed.io/migration/knowledge/encoremed-hardware#main-content)

    - [USM DEVICE](https://help.encoremed.io/migration/knowledge/encoremed-hardware#usm-device)
    - [Printer](https://help.encoremed.io/migration/knowledge/encoremed-hardware#printer)
    - [Raspberry Pie](https://help.encoremed.io/migration/knowledge/encoremed-hardware#raspberry-pie)
- [Self troubleshooting & Frequently Asked Questions](https://help.encoremed.io/migration/knowledge/self-troubleshooting-frequently-asked-questions)

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