How to reset password via EncoreMed's Web App & Mobile App?

Please follow the steps below to reset your password.

You may download our mobile app via Google Play Store & App Store.
Web app link : Web App

 

1. Enter your mobile number > click Next

 

2. Click  > Forgot your password? Reset Password

3. Enter  your mobile number below

 

4. You should receive a SMS with the new reset password

 

6. Login again using your mobile number and password

7. Click on the 3 Lines on the top right

 

8. Click on CHANGE PASSWORD

 

9. Enter the password that was send in the SMS 

10. Enter a new password that was never use before

11. Re-type your password that you enter at step 10 > click Submit