EncoreMed Help Centre

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EncoreMed Help Centre

Dashboard Guide

Dashboard Guide

Learn how to use and perform particular workflows within the dashboard.

Appointment Configuration

How to merge patient profile?

What are the essential functions of Encore Med Dashboard?

How do I add a visit type?

How to change Queue Number Prefix?

How do I book an appointment for a patient?

How do I reschedule or cancel an appointment?

How do I make multiple appointments for a patient?

How to create Doctor's profile?

How to allow or edit same doctor appointment limit?

How do I make a follow-up appointment for the patient?

How To Remove Or Add Taggings

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Calendar

How do I configure public holidays?

How do I add or edit event for Doctor or Service?

How to block Doctors schedule?

Notifications & SMS

How do I setup automatic notification (SMS) to my patients for their appointment status?

How to create pop-up note in Encore Med Web App or Mobile App?

How to check SMS credit balance?

How to SMS doctor's appointment booking link to patient

Statistics & Reports

How to download Appointment and Walk-in Report?

How to check Appointment logs?

How to retrieve One Queue Report?

How To Extract Statistics Data

Users & Account

How to deactivate User Account access?

How to edit or deactivate Doctor & Service profile?

How To Assign Services to Queue Screens

Institute Settings

How to change Hospital logo/icon

Queue Management

How to call Patient Queue