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How do I reschedule or cancel an appointment?

This article will guide you on how to reschedule or cancel an appointment.

1. To reschedule or cancel an appointment :

Click > Reschedule or Cancel on the main appointment page

 

2. Select the doctor  & patient (tick the appointment box) that you would like to reschedule or cancel the appointment 

 

3. After you have selected the patient > click the proceed button

 

4. Select the date and time you would like to reschedule

 

5. Click [Confirm] button and click [Yes]

 

6. After the appointment is rescheduled, initial appointment will be in pink colour indicator as shown below:

 

7. New appointment will be in orange colour indication as shown below : 

 

8. For cancelled appointment, the appointment box will be in red colour indicator as shown below :