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How to troubleshoot Raspberry Pi?

If your Raspberry Pi device is not working or requires long loading duration, you may try the solutions below.

  1. Restart your device : Turn Off & On

  2. Detach the HDMI cable from Raspberry Pi device > connect the HDMI cable again.

  3. Check your internet connection used for the Raspberry Pi device.


Important : Kindly be informed, Encore Med no longer support Ipad Kiosk, Raspberry Pi 3 & 4 (Queue Display Processor Unit) effectively on September 30th, 2023 as announced on August 4th, 2023. 

For more details please refer to this related article End of Support (EOS)